What HR questions cost
Every question your HR team answers costs you money.
An HR specialist earns about $30 to $75 an hour. Once you add benefits, taxes, and overhead, that same hour really costs you $60 to $150 or more. Every time someone asks where to find the PTO policy, you are paying for the answer.
01 · What you pay them
$30–$75
What an HR specialist earns per hour, before benefits and overhead.
Source: BLS, Payscale ranges
02 · What the hour really costs
$60–$150+
Add benefits, payroll taxes, and overhead and the true cost is roughly one and a half to two times their pay.
Primepoint Intelligence
Meet Bea.
Named after our founder. Built with her values. Bea is the AI assistant at the heart of Primepoint Intelligence, an always-on company expert that switches roles as easily as you switch tabs.
The real Bea
Bea Bothwell, founder
Our compass for ethical AI.
In the 1970s, Bea Bothwell built her bookkeeping business on a simple promise: help others succeed, treat everyone with kindness, put people first. Naming our AI after Bea is a commitment to build technology that enhances real people's work lives, because Bea would want it that way.
Bea today
One assistant. Every job.
Answers how-to questions with citations
Builds your Knowledge Base
Answers policy questions
Pulls reports on demand
Drafts team communications
Creates job listings
Answers Marketplace questions and builds a cart
Ask Bea, live
"How many PTO days do new hires get in their first year?"
Answered in seconds, traced to your policy.
Work with Bea
The work Bea takes off your HR team's plate.
Support Agent
How-to answers from Primepoint's help articles, with citations and a path to a live team member. Some days you just want a quick answer on your own, right where you are working.
Included with Business Access
Knowledge Base
The answer is in the handbook. The handbook is in a folder. Upload handbooks, policies and FAQs and Bea learns them instantly, then answers employees on the spot and cites the source document.
Included; resources limited on free tier
Reporting Agent
Reports used to route through IT or Finance. Ask Bea instead: she finds the data, organizes it, and formats it. Describe the question you are trying to answer, not just the fields you need.
Requires Report Writer
Communication Writer
The right words exist. Getting them out the door is the hard part. Bea configures an EmployeeXperience communication and drafts the message, then you shape it in the chat until it sounds like you.
Included with Business Access
Job Opening Writer
You know the role you need to fill. Writing the posting is the part that sits on your list for a week. Bea drafts a job opening from a selected position and a short role description.
Included with the Recruitment solution
Marketplace Assistant
You should not need a sales call to find out what else Primepoint can do for you. Bea answers questions about Primepoint solutions and builds a cart for a quote.
Included with Business Access
Payroll review and anomaly detection
A short, readable recap of meaningful shifts since prior pay periods, plus unusual activity and pay that moved outside normal patterns, flagged early. More than two hundred automated audits run on every payroll, catching errors before they become payroll problems.
Included with Business Access
Tax and address verification
Check an employee's home address as it sits on their tax profile. Bea confirms the address resolves cleanly before it drives tax setup, so a bad address does not turn into a filing problem later.
Why it matters
Every payroll or tax error risks a penalty and erodes employee trust. The address on the tax profile is where that starts.
Included with Intelligence Plus
How much are HR questions costing you?
Four sliders, no math. Tell us your headcount, what you pay HR, how long a question takes, and how often people ask. We will show you the yearly number.
Try it
Savings calculator
See what you could save.
Move the four sliders to match your company. The savings number updates as you go.
Tell us about your company
How many people work here?500
5010,000+
What do you pay HR per hour?$40
$20$100
With benefits and overhead, that hour really costs you $60.
How long does one question take?12 min
3 min45 min
So every question costs about $12.00 of your team's time.
Questions per person, per year5
120
Not sure? Most HR teams land between 2 and 5.
You could save about$19,200a yearHours your team gets back500
Questions Bea can handle2,500
What you spend today$30,0002,500 questions a year, at about $12.00 each.
What Primepoint Intelligence costs$10,800500 people at $1.80 each per month, plus a $50 base.
The real hourly cost adds benefits, payroll taxes, and overhead on top of base pay, which is normally one and a half to two times what someone earns. Your actual savings depend on the kinds of questions your team gets and how you support them today.
The Primepoint Intelligence advantage
Our promise. How your team wins.
Unified Experience
One seamless platform, AI assistant, and human team supporting all your HR and payroll needs.
Time Savings
Fast, conversational answers and automation free up your people to focus on what matters.
Personalized Support
Solutions tailored to your unique policies and business, blending AI with human insight.
Clear, Actionable Insights
Real-time, plain-language data and reports you can trust and use with confidence.
Effortless Productivity
Quickly draft communications, job postings, and reports, all within a simple chat experience.
Control & Confidence
Stay in charge with ethical AI and expert human support you can rely on.
Scalable & Evolving
A system that grows with your team and business.
Human Connection
Real people with deep expertise ensuring technology always serves people first.
Rooted in Family Values
Inspired by our founder's legacy, we treat every client like family, with kindness and trust.
From the beta
What our beta testers say.
Primepoint Intelligence went through a beta with real HR and payroll teams across government, banking, and the private sector. These are their words.
"I'm usually pretty wary of AI, but the Primepoint Intelligence tool has saved me time and made finding answers much easier."
Emily P.
Government
"The confidence that comes with using an AI database curated by our own information is outstanding. I'm excited for the future, and my conversations with Bea."
Ericka P.
Government
"I've found Bea to be very informative and resourceful, especially when I need to look up reports or find specific information."
Jessica M.
Government
"It has been exciting to see the platform evolve based on user feedback and become an increasingly practical resource for our team."
Julianne S.
Banking
"Ask Bea helps reduce the time spent searching for answers and navigating processes, for both employers and employees."
Natalie R.
Private sector
Case study
A beta tester in government.
Multiple union contracts, departments, ordinances, and laws that keep changing. Here is what one government beta tester found when policy answers moved into Ask Bea.
200+
Automated audits on every payroll run, catching errors before they become payroll problems.
$1.80
Per employee per month for Intelligence Plus, plus a $50 base. Core agents come with Business Access; some require their related solution.
25+
Years of putting people first, now carried into AI with Bea.
Sara P.
Government beta tester
Policy answers with references and page numbers
Resolutions and documents uploaded to the knowledge base
Answers ready for Council members and administrators
"As a beta tester for Ask Bea, I have found it to be an amazing resource."
"Working in government can be challenging, especially when managing multiple union contracts, departments, agendas, ordinances, policies, and frequently changing laws, all while striving to provide the best possible service to employees and the community."
"When our Council members or administrators need a policy question answered quickly, I can turn to Ask Bea for clear, organized information, including helpful references and page numbers. I have also uploaded resolutions and other documents, making the answers I need only a few keystrokes away."
"Change can feel overwhelming, particularly when processes have been handled the same way for many years. However, implementing these resources can eliminate a great deal of frustration. Whenever assistance is needed, the Primepoint team is an invaluable resource on its own."
"I highly recommend Primepoint, its knowledgeable team, and its technology to any organization looking to stay at the forefront of innovation."
See what Bea does with your policies.
Free + Premium
Included for every Primepoint customer. Intelligence Plus for $1.80 per employee, per month.
Primepoint Intelligence is built into Business Access at no additional cost. Intelligence Plus lifts the usage limits and extends Bea to your employees, billed at $1.80 per employee per month plus a $50 base.
Included, for every customer
$0
included with Primepoint
Support Agent access
Business Admin Knowledge Bases
Knowledge base resources, limited on the free tier
eX Communication Agent
Payroll review summary and anomaly detection
Job Opening Agent, with Recruitment
Reporting Agent, with Report Builder
HR Metrics Dashboard, with HR Essentials
Primepoint Intelligence Plus
$1.80
/ employee / month
Plus a $50 base per month. Free trial period before it bills.
Workplace Assistant and employee knowledge bases
Unlimited Knowledge Base resources
Extra usage across every agent
Tax and Address Verification
Turn it on and try it with your team.
Your master admin activates Primepoint Intelligence for the whole business in one click. Intelligence Plus comes with a free trial period, so you can try it before it bills.
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Our people are our promise
Experience Primepoint Intelligence for yourself.
For 25 years, Primepoint has put people first. Primepoint Intelligence carries that legacy into the world of AI, with a unified platform and an AI assistant that helps your workplace work better for everyone.